Shipping Policy - DUFA

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Shipping Policy

Free UK Delivery

All orders placed on DUFA are delivered to the UK FREE OF CHARGE. Delivery to the recipient's address will take  2-3 business days (subject to UK stock) if the order is placed before 1 PM Monday to Friday.

If the product is out of stock in our UK warehouse, it may take approximately 5-7 business days for the order to be received as it will be shipped from our international warehouses. 

All prices shown on the site include 20% UK VAT. There will be no customs charges or taxes applied to orders sent from our international warehouse.

Free Delivery to the EU (Post Brexit)

Orders delivered to the EU FREE OF CHARGE. 

As a brand, we are committed to keeping the process of purchasing a watch from DUFA as hassle-free as it has always been for our European customers and we are happy to confirm all taxes and duties will be paid for as part of the delivery and the price you see on the site is always the final price you'll pay for your watch. 

Deliveries to Ireland and the rest of Europe will take as early as 3-7 business days to be delivered (depending on stock dispatch location).

Free Delivery to the Rest of the World

Deliveries to the Rest of the World will take up to 7-10 business days to arrive.

*Customers from the Rest of the World will be charged the same price as UK and EU customers. This price is exclusive of local tax, vat, import fees or other local duties which may apply depending on where in the world you are. Any charges applied upon import are the customer's responsibility and must be paid by the customer. If items are returned to us because the shipment is uncleared in customs or refused by the recipient because of tax excise duty, any re-importation and shipping costs will be debited from any refund due. 

DUFA is not responsible for any delays caused by the customs clearance process.

Please note that we we are unable to ship to the following countries below due to customs issue

  1. Russia
  2. India
  3. Pakistan
  4. Brazil
  5. South & Central America
  6. Africa
  7. United Arab Emirates (Except Dubai)
  8. Saudi Arabia
  9. Iran

*We do not ship to APO/FPO and PO BOX address and a valid physical address would be required in order to process your order.